PLEASE save events to my account
M
Morgan L
I just reset my phone and all of my events are gone. Why are they saved locally and not with my account??? I pay for this app and now all of my events are gone! I have a horrible memory and am absolutely going to flake out on stuff because of this because i will not remember i booked them i am so upset.
Simon Burbidge
Hi Morgan. Thanks for your message, and I’m sorry to hear of this issue your having.
Timepage doesn’t store your events because they’re saved directly in your calendar accounts - e.g. Google Calendar, iCloud calendar or Office 365 etc. This means that resetting your phone shouldn’t have any effect on your calendar data.
If you’ve reset your phone and your events aren’t there, then it sounds like you’ve just not reattached your calendar account to iOS. Make sure you configure your calendar accounts in your iOS settings and your events will be back in Timepage. If you have any problems with this, then please contact our support team via the Help screen in the app. They’ll be sure to help you.
Thanks, Simon